iPhone nightmare
Posted on July 11, 2008
Filed Under Blogroll, personal technology |
Today was definitely not a good day to be facing an iPhone crisis. Any poor soul in need of attention from of Apple’s traditionally substandard customer service today had the added burden of a fierce competition. iPhone enthusiasts lined up in stores around the world, even camped overnight in front of stores–as if they were waiting for a Star War movie release or the latest Harry Potter book–trying to be among the first ones to lay hands on the device’s new 3g version.
An then, there I find myself with a dead iPhone of the old generation in my hands, unable to talk to the tech support rep or get an appointment for service at the Apple store. Sad to say it, this is not the first crash of this iPhone. We were able to survive a previous crisis with a lot of downloadings and synch-ups and one really messed up laptop as collateral damage. But this time it was for real. This is one dead iPhone with do-not-resuscitate clause and all. Really bad timing.
But if misery loves company, there seem to be plenty of it to go around today. Apparently many of the iPhone fans who lined the store fronts for hours are now suffering the early adopter’s curse. A global problem with Apple’s iTunes servers prevented the iPhones from being activated in stores as planned and left many of the new devices unusable, except for emergency calls.
Even that is more than what my closest iPhone can do right now so I can take this as mere coincidence… or a sign.
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